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A presentation brought to you by the Purdue University Writing Lab

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Emma Markley
Human Resources Director
St. Luke's Medical Center
729 S. Paulina
Chicago, IL 60612

Dear Ms. Markley:

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I believe that my knowledge of public relations and my proven communication and leadership skills make me a strong candidate for the position of Media Relations Coordinator that was posted by the Delta Airlines Job Opportunities Program.


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As a member of one of the fastest growing publishing houses in the world, do you have an opening in your acquisitions department for a recent college graduate with a major in English and publishing and editing experience?


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As a banking representative at Bank One, I provided quality customer service while promoting the sale of products to customers. I also handled upwards of $20,000 a day and was responsible for balancing the bank¡¦s ATM machine.


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Vague: I worked as a ramp agent at Comair.
Weak: I attempted to attract customers.


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Vague: I worked as a ramp agent for COMAIR.
Specific: As a ramp agent, I assisted in loading baggage, oversaw fueling the aircraft, and stocked commissary items on the aircraft.
Weak: I attempted to attract customers.
Strong: I initiated a program to attract customers to Pizza Hut, which resulted in a 5% increase in sales for the month of June.


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I would welcome theopportunity to discuss these and other qualifications with you. If you are interested, please contact me at (317) 555-0118 any morning before 11:00 a.m., or feel free to leave a message.

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Ć Purdue University Writing Lab
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